Refund Policy

1. General Guidelines:

  • Our goal is to ensure that you are completely satisfied with your purchase, if you need to make a return or exchange, here's what you need to know .

2. Returns:

  • Items must be returned within 30 days of the purchase date.
  • Items must be in the original packaging, unused, and in the same condition that you received them.
  • A receipt or proof of purchase must be provided.

3. Non-returnable items:

  • Gift cards.
  • Intimate apparel such as lingerie and swimwear for hygienic reasons.

4. Refunds (if applicable):

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a 10 to 15 days.

5. Late or missing refunds (if applicable):

  • If you haven’t received a refund yet, first check your bank account.
  • Then contact your credit card company. It may take some time before your refund is officially posted.
  • If you've done all of this and still haven’t received your refund, please contact us at 

6. Sale items (if applicable):

  • Only regular-priced items may be refunded. Sale items cannot be refunded.

7. Exchanges (if applicable):

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to the return address provided.